Light-Duty Towing
Cars, light trucks, SUVs and vans. Flatbed tows from the roadside, a driveway, a parking lot or an accident scene.
Learn more24/7
Dispatch
A real person answers, day or night, holidays included.
Family owned in Aurora, Oregon
You don't need a tow truck. You need someone to answer.
Since 2003 we have been the people Aurora and the Willamette Valley call when the day goes sideways. One call gets you a real person, a straight price and a truck on the way. Tows, jump starts, lockouts, flats, fuel and recoveries.
- 24/7 dispatch, answered by a person
- Licensed and insured
- Flatbed tows and full roadside service
20+
Years local
Family owned and operated in Aurora since 2003.
Up front
Pricing
You get the number before the truck rolls, not after.
25
Towns covered
The Willamette Valley and the south Portland metro.
Start here
What is going on right now?
Pick the one closest to your situation. If none of them fit, call anyway. We have almost certainly seen it before.
My car will not startCould be a jump, could be a tow. We will work it out on the phone in about thirty seconds.
I am locked outKeys visible on the seat? A lockout is usually the fastest fix.
I have a flat tireIf it is not safe to drive on, we will fit the spare or put it on the truck.
I need a towIf the vehicle cannot be driven safely, call now and tell us what happened.
I ran out of gasFuel delivery saves you the walk and the hitchhike.
I am stuck off the roadMud, a ditch or a soft shoulder. Stop spinning the wheels and call.
Services
Everything we do, in plain English
Twelve services, one phone number. If your situation is not on this list, call and describe it.
Medium and Heavy-Duty Towing
Box trucks, RVs, larger trailers and equipment. Call so we can confirm the weight and the right truck before we roll.
Learn moreJump Starts
Dead battery in a parking lot or a driveway. We come to you and get the engine turning again.
Learn moreVehicle Lockout Service
Keys locked inside. We use proper tools to open the door without wrecking the trim or the glass.
Learn moreFlat Tire Help
Slow leaks, blowouts and no spare. We swap to your spare or tow you if driving is not safe.
Learn moreEmergency Fuel Delivery
Out of gas on 99E or I-5. We bring enough fuel to get you to a station instead of leaving you walking.
Learn moreWinch-Outs and Recovery
Mud, a ditch, a soft shoulder or a snow bank. We assess the angle first, then pull you out without adding damage.
Learn moreAccident Recovery
Vehicle off the road after a wreck. We work alongside responders and get the vehicle where it needs to go.
Learn moreMotorcycle Towing
Bikes and scooters, loaded and strapped properly so nothing arrives with new scratches.
Learn moreEquipment and Small Vehicle Hauling
Golf carts, ATVs, mowers, small trailers and equipment. If it needs a flatbed ride, call and describe it.
Learn morePrivate Property Towing
Property managers, apartment complexes and lot owners. Call to set up an arrangement before you need it.
Learn moreLong-Distance Towing
Moving a vehicle out of the area. Call for a quote with both addresses and we will give you a real number.
Learn moreHow it works
Three steps. That is it.
1
Call us
You get a person, not a phone tree. Tell us where you are and what happened. Thirty seconds is usually enough.
2
Share your location
Drop a pin from your phone or describe the nearest cross street. We give you the price and an arrival window before we roll.
3
Back on the road
We fix it on the spot or get the vehicle where it needs to go. No surprise charges at the end.
On the truck
Flatbeds, because most vehicles should not be dragged
A flatbed carries the whole vehicle instead of rolling it down the road on two wheels. That matters for all wheel drive, for anything lowered, for cars with front end damage, and for electric vehicles where towing on the drive wheels can damage the motor.
Loaded and strappedAurora, Oregon
Why Ferrell's
The bar is low. We clear it every time.
Most complaints about towing come down to three things: nobody answered, nobody showed up when they said, and the price changed at the end. Those are the three things we do not do.
Somebody answers
Not a call center, not a queue, not a voicemail box you hope somebody checks. A person who can tell you what happens next.
The price comes first
You hear the number before a truck is dispatched. If something on scene changes it, you hear about that before we start work, not when the invoice appears.
We are actually local
We are on 99E in Aurora. When you call about a ditch on Whiskey Hill Road, you are talking to someone who has been on that road.
Reviews
What people say after a bad day
Nobody calls a tow truck because things are going well. The reviews that matter to us are the ones where somebody says it went better than they expected.
Read our reviews on Google
Our reviews live on our Google Business Profile, where they are verified and nobody can edit them after the fact. That is where you should read them, and that is where you can leave one.
Service area
Aurora, the Willamette Valley and the south metro
We are based on 99E in Aurora and we run north to the Portland metro, south through the valley and across the river into Clark County. Tap your town for local detail, or just call and ask.
Aurora, ORCanby, ORWoodburn, ORWilsonville, ORHubbard, ORNewberg, ORDonald, ORTigard, ORSherwood, ORLake Oswego, ORStafford, ORDurham, ORHappy Valley, ORForest Grove, ORGresham, ORTroutdale, ORSt. Helens, ORBurlington, ORSauvie Island, ORJefferson, ORBuena Vista, ORVancouver, WAOrchards, WAMill Plain, WARidgefield, WA
FAQ
Questions we get asked a lot
Are you really available 24 hours a day?
Yes. Our office is staffed Mon to Fri 8am to 5pm, Sat and Sun 9am to 4pm, and drivers are on call around the clock. Overnight and holiday calls go to a person, not a voicemail box.
How much will my tow cost?
It depends on distance, vehicle type and whether any recovery work is needed. We quote you on the phone before a truck is dispatched. If something on scene changes the number, you hear about it before we start.
How long will it take you to get here?
It depends where you are and what is already running. We will give you a realistic window when you call rather than a number designed to make you feel better.
What areas do you cover?
We are based in Aurora and cover the Willamette Valley and the south Portland metro, including Canby, Woodburn, Wilsonville, Hubbard, Newberg, Donald, Tigard and Sherwood, plus parts of Clark County in Washington. If your town is not on our list, call anyway.
What do you need to know when I call?
Where you are, what vehicle you are in, and what happened. A cross street, a mile marker or a dropped pin is enough. If you can share your location from your phone, that is faster than describing it.
Do you take insurance or motor club calls?
Call and ask. Keep your receipt either way, because many policies reimburse towing even when the company is not in their network.
Can you tow an all wheel drive or electric vehicle?
Yes. Those are exactly what a flatbed is for, because towing on the drive wheels can damage them. Tell us the make and drivetrain when you call.
Is somebody actually going to answer the phone?
That is the whole idea. No phone tree, no callback queue. You get a person who can tell you what happens next.
Stranded right now?
Call and tell us what happened. We will tell you what it costs and when we can be there, before anything moves.